Support Center

We're here to help you get the most out of our products and services.

This HRMS application is developed and maintained by Log Binary for internal employee and organizational use.

If you are facing any issues while using the app, please follow the support process below.

📞

Contact Support

For technical issues, please contact:

🧑‍💻

Before Contacting Support

For most issues, please contact your HR or Admin team first, including:

  • Attendance correction
  • Leave approval
  • Salary details
  • Profile updates

👉 These are managed by your organization, not by technical support.

⚙️

Technical Support Covers

You can contact technical support for:

  • Login or access issues
  • App crashes or bugs
  • Sync or data loading issues
  • Feature not working
  • Technical errors

⏱️ Support Hours

Working Days

Monday to Friday

9:00 AM – 7:00 PM (IST)

Response Time

24–48 business hours

📧 Email Support

info@logbinary.com

🌐 logbinary.com

📝 Raise a Support Request

When contacting support, please include:

Required Information

  • Your Name
  • Employee ID
  • Organization Name
  • Description of issue
  • Screenshot (if possible)

🔐 Data Responsibility

Employee data such as attendance, leave, and salary is managed by your organization's HR/Admin team.

The app only provides the platform to access this data.

📢 Important Note

This application is intended for internal organizational use only.

Access is provided by your employer.